Print and upload guide
Making a custom print
should feel simple.
Here's how the process works, what makes a great photo, and what to expect before your design reaches your cart.
Choose your print
Start with your own photograph or create a personalized pet portrait.
Upload from your device
Select an original JPG, PNG or WEBP file up to 12 MB. You can use a phone or computer.
Customize and review
Choose portrait or landscape. Check the crop, name or optional tribute. Approve your preview.
Approve and order
Choose your size during customization, approve the final artwork, then add it to your Shopify cart.
Image quality
Make the most of your original photo.
Original camera or high-resolution exported photos retain more detail than screenshots, thumbnails, or downloaded previews.
Choose a photo where the important details are in focus. Slightly blurry images can look more noticeable when enlarged.
Our artwork is displayed in a 2:3 portrait or 3:2 landscape shape. Some edges may be cropped to fit. Preview the composition before approval.
Both print studios check the actual pixels available after cropping for the print size you choose. Photos below 150 effective PPI cannot be approved or ordered. We recommend 200+ PPI when possible; enlarging a tiny or blurry image cannot restore detail.
Minimum photo resolution by print size
| Print size | Minimum usable pixels | Usable megapixels |
|---|---|---|
| 12 × 18 in | 1,800 × 2,700 px | 4.9 MP |
| 16 × 24 in | 2,400 × 3,600 px | 8.6 MP |
For landscape printing, reverse the pixel dimensions. The minimum is 150 pixels per inch (PPI) at final size after cropping. 200 PPI or more is preferred for crisp detail. The raw megapixel count may be higher because some pixels are cropped away.
Premium Acrylic prints
One premium material. Two print sizes.
Every print is made on glossy Acrylic with a light-catching finish and dimensional-looking clear edges. Four premium metal standoff mounts are included with every print, giving your artwork a clean, gallery-style wall presentation.
| Portrait | Landscape | Price |
|---|---|---|
| 12 × 18 in | 18 × 12 in | $54.99 |
| 16 × 24 in | 24 × 16 in | $84.99 |
These are our current custom Acrylic print prices. Taxes and shipping, if applicable, are calculated at checkout.
Common questions
Good to know before you order.
Are the four metal standoff mounts included?
Yes. Every Acrylic print includes four premium metal standoff mounts for a modern wall display.
Can I use a photo from my phone?
Yes. You can choose a supported photo file from your phone. The original image generally works better than a screenshot or compressed messaging-app copy.
Can I change things after seeing the preview?
Yes. Change the orientation, lettering or tribute before approving. Any edits after approval require a fresh approval.
Will the proof exactly match the print color?
The preview shows layout and crop. Actual printed colors can vary slightly from your phone or monitor because screens and printed materials display color differently.
Do you offer materials other than Acrylic?
We currently offer only Acrylic prints in the sizes shown above. If you have a question about the format or installation, please contact us before ordering.
What if I need help uploading?
Try a supported JPG, PNG or WEBP under 12 MB, or use a different browser. If the file is still causing trouble, send us a message.